Patient-First Healthcare Communication

const QuickComm = require('@quickcomm/sdk');
const qc = new QuickComm({ apiKey: 'your_key' });

// Multi-channel appointment reminder workflow
await qc.workflow.trigger('appointment_reminder', {
  patient: {
    phone: '+91-9876543210',
    name: 'Priya Sharma',
    email: 'priya@email.com'
  },
  appointment: {
    doctor: 'Dr. Anil Mehta',
    specialty: 'Cardiology',
    date: '2026-03-07',
    time: '10:30 AM',
    location: 'Apollo Hospital, Jubilee Hills'
  },
  steps: [
    {
      channel: 'whatsapp',
      template: 'appt_reminder_24hr',
      delay: '-24h',  // 24 hours before
      buttons: [
        { text: 'Confirm', action: 'confirm_appt' },
        { text: 'Reschedule', action: 'reschedule_flow' }
      ]
    },
    {
      channel: 'sms',
      template: 'appt_reminder_2hr',
      delay: '-2h',   // 2 hours before
      vars: { doctor: 'Dr. Mehta', time: '10:30 AM' }
    },
    {
      channel: 'voice',
      flow: 'appt_confirm_ivr',
      delay: '-2h',
      condition: 'whatsapp_not_read',
      language: 'hi-IN'
    }
  ]
});